
Many small and mid-sized businesses rely on an IT provider to keep things running. And for the most part, that works well. But when it comes to cybersecurity, there’s often confusion about where IT support ends—and where security actually begins. Understanding that difference is important. What Is IT Support? IT support (often provided by an MSP) focuses on keeping systems working. That typically includes: Setting up computers and servers Managing networks and WiFi Installing and maintaining software Help desk support (fixing issues when things break) Managing backups and updates In simple...